Contact
We love having a chat! Please feel free to get in touch with the team regarding general enquiries and questions.
Please allow 24-72 hours for a reply, sometimes longer – this excludes weekends and holidays.
We receive hundreds of emails daily and we work through all your message requests so please bear with us. We thank you and appreciate your custom!
If you don’t hear from us within the time scale mentioned above, please contact us again.
For the best experience, we recommend contacting us via e-mail or live chat. For our live chat service, please click the speech bubble and always check the junk folder of your e-mail as sometimes, messages may end up there.
(Please check the junk folder of e-mails. Sometimes, messages may end up there.)
Company
Fragrance Oil Factory
Unit 2 Bessemer Crescent
Aylesbury, Buckinghamshire
HP19 8TF
Hours
Mon-Fri: 10:00 – 17:00
Sat-Sun: Limited Availability
E-Mail Us
We’re a friendly team and we’re here to help you.
Please feel free to contact our customer service team using the e-mail listed below.
Please allow 24-72 hours for a reply.
Delivery & Tracking Info – Click Here
Live Chat
Live chat is one of the easiest ways to contact us. Just click the pink speech bubble in the right-hand, bottom corner.
We help customers worldwide. If we don’t reply right away, we will see your message and respond as quickly as possible.
Please check the junk folder of your e-mails, messages can end up there!
International
International enquiries.
At the moment, we don’t have international shipping enabled on our website however you can get in touch and we can arrange shipping.
This includes any enquiries from customers, individuals or corporate, wholesalers, makers and potential stockists – internationally.