Delivery
FOR WORLDWIDE SHIPPING ENQUIRIES, PLEASE GET IN TOUCH PRIOR TO ORDERING.
Here, at The Fragrance Oil Factory, we accept and deliver orders worldwide.
No matter your location, we can deliver to you – if you do have any questions, we always recommend contacting us, prior to placing an order.
The team constantly work hard to get your orders packed and sent out to you as quickly as possible however some fragrances may take slightly longer to develop.
Below, you will be able to see a guide for delivery options but with each country, this does vary depending on the destination and delivery method.
You are welcome to speak to a dedicated team member who will be happy to help you.
Speaking to our delivery partners, worldwide, daily – we can help you with your delivery and shipments.
Can I Track Orders?
Yes! We work with our delivery and courier partners, worldwide who offer tracking and updates.
Once your order has been ‘completed’ via the site or manually completed by your dedicated manager, you will receive your tracking information.
Courier and Delivery Options
Working with a wide range of Delivery, Shipping and Freight couriers and partners.
DHL, DPD, UPS, FedEx, Royal Mail and more.
Providing you with up to date tracking and notifications that you will receive via SMS / Text or E-Mail.
Please ensure the correct information is provided by you to our team to enable the tracking.
Current Dispatch – Lead Times
The team here at the fragrance oil factory work hard, packing and getting your order ready.
We always have our current dispatch days on the main page, please see the top left hand corner of our homepage.
You can also get in touch with a friendly team member who will be happy to help you.
Please note that larger orders will take slightly longer to dispatch due to different requirements with scheduling the delivery.
Bulk orders tend to be handled by our team with manual processing so your dedicated team member or manager will be able to help you.
Shipping Countries
We ship worldwide. No matter your location.
Europe Destinations include the following: Austria, Belgium, Bulgaria, Denmark, Estonia, France, Germany, Italy, Luxembourg, Monaco, Malta, The Netherlands, Romania, Hungary, Czech Republic, Poland, Slovakia, Slovenia, Ireland, Portugal, Spain, Finland, Latvia, Lithuania, Sweden, Croatia and Cyprus.
This also includes three non EU members: Norway, Switzerland and the United Kingdom (UK).
If you do not see your country on the list, please get in touch.
The shipping rates that we provide are a guide and may change at any time. we recommend keeping up to date with this page and checking.
We have different zones available but for any questions you may have, speak to us and we will be happy to help you.
Delivery – Shipping Rates
Zone 1 – Shipping
Zone 1 includes the following countries: Austria, Belgium, France, Germany, Italy, Hungary, Monaco, The Netherlands and Romania.
Rates Start:
Zone 2 – Shipping
Zone 2 includes the following countries: Ireland, Spain, Portugal, Poland, Slovakia, Croatia and The Czech Republic.
Rates Start:
Zone 3 – Shipping
Zone 3 includes the following countries: Denmark, Estonia, Latvia, Lithuania, Sweden and Finland.
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Zone 4 – Shipping
Zone 4 includes the following countries: Norway and Switzerland.
Rates Start:
Details for below coming soon.
Shipping – Greece and Cyprus
Shipping – United Kingdom (UK)
Shipping – United States
Shipping – Dubai
Shipping – Africa
Shipping – Asia
Shipping – South America
Additional Information – Delivery / Shipping
All of the details above are a guide and could be subject to change at any time so we always recommend visiting this page.
Once a parcel is in transit and has been dispatched from our facilities, we cannot be held responsible for any delays that may occur as transit times always vary.
We do speak with our delivery partners and we are happy to help you and provide you with updates, even though you will also receive your tracking information for the courier also.
*Collection
You are always welcome to get in touch for collection requirements, if this is your preferred option.
We can help you and provide you with the details of your closest collection site.
*Times and options may vary.
Customs Information
Whilst we do our very best to handle customs and provide you with all the information, we are also unable to obtain the details for each country due to ongoing changes and regulations.
Our friendly team is here and happy to help you with any questions but sometimes, it may be worth speaking to local authorities for customs and duties information too.
All our CLP details, SDS and IFRA documents are available on our website, on our dedicated page.
You have the ability to download and access the pages at any time but if you run into any difficulties, please get in touch with a friendly team member who will be happy to help you.
Additional terms and details can be found on our Terms and Conditions.