This website privacy policy describes how Fragrance Oil Factory protects and makes use of the information you provide when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

If you have any questions, please email – info@fragranceoilfactory.com
Privacy

Fragrance Oil Factory is fully committed in making sure that your privacy is protected.

You, our customers, are our top priority and on this page, you’ll be able to see how we use and protect your information when using the website.

From time to time, we may change and update the privacy policy so we recommend checking back, every so often.

What Information Do We Collect?

While using this website, we sometimes gather information which helps us to improve and develop the site.
Below, you can see some of the information that we may collect while making sure that your experience on the website is enjoyable.
Name and Contact Details – Including Email Addresses.
DOB (Date of Birth)
Gender Information
Payment Information
IP Address
Purchase History
Device Type and Operating System
Location Data
Interaction To Promotions

What Do You Do With The Information?

Our data collection is to make sure that you, our customers, receive the very best service.

We pride ourselves in offering our customers the best experience when on our website.

From time to time, we may use the information to send you e-mails about our new products, special offers and / or promotions that we think you will find interesting.

We never sell or share your data.

If you do not want to hear from us, please e-mail us on the e-mail at the top of the page and our dedicated team will be happy to help.

(Please allow 24-48 hours for a team member to get in touch)

Reviews & Comments

Customers are free to leave comments and reviews on our website.

Data from here may be collected to help our technical department with spam detection.

When reviewing or commenting on the website, you can choose the option to opt-in and save your name, e-mail address and website in the cookies. This is done for your convenience, meaning that you don’t have to re-fill your details when reviewing a product or commenting.

Cookies

What is a cookie?

Unfortunately, it’s not the edible kind of cookie.

A cookie is a small file that is placed onto your computers’ hard drive, enabling our website to identify your computer as you view the pages on our website.

Cookies allow websites and applications, also known as apps, to store your preferences in order to provide you with content that is specific to you.

Cookies also enable us to see information such as how you may use the website, the pages you visit on the site and how you interact on the website to improve your experience.

How We Use Cookies

Web Traffic – We analyse our website traffic and data which helps us to improve the website, features and content.

Users – A cookie will allow us to check whether customers are signed into the website.

Information – Cookies will allow our website to store information about your preferences, helping our website to provide you with interesting information.

Recognise – Our website can recognise when you return to the website. Showing you previously viewed items or items you may be interested in.

Controlling Cookies

You can control cookies through your web browser settings.

If you do not want our website to store cookies, you can set your own web browse to refuse cookies.

Please be aware that by doing this, it may affect how our website functions. Some pages may not be available to you.

Information

All information is held securely and we will never sell, share or disclose your personal information to third parties, unless the law requires us to do so.

Contact Information

If you would like to correct, amend or delete any personal information or would like more information from us, please feel free to get in touch with us via e-mail and our dedicated team will be happy to help you.
Please allow 24-72 hours for a reply, excluding weekends and holidays.